Privacy Policy

Effective Date: 1 June 2026

At My Blog, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Data

We may collect personally identifiable information such as:

Name — When you register, place an order, or contact us
Email Address — Used for order confirmations, PIN delivery, and account-related communications
Phone Number — Used for SMS delivery of PINs and account verification
Transaction Records — Details of purchases including product type, amount paid, and transaction date
Account Credentials — Securely hashed passwords for registered users

Automatically Collected Data

When you visit our website, we may automatically collect:

IP Address — For security, fraud prevention, and rate limiting
Browser Type & Version — To optimise our website for your device
Device Information — Operating system, screen resolution, and language preferences
Usage Data — Pages visited, time spent, and referral sources

2. How We Use Your Information

We use the information we collect for the following purposes:

Order Fulfilment — Processing payments and delivering checker PINs via email or SMS
Account Management — Creating and maintaining user accounts (customers, resellers, admins)
Customer Support — Responding to inquiries, troubleshooting issues, and resolving disputes
Fraud Prevention — Monitoring for suspicious activity and protecting against unauthorised transactions
Marketing (Opt-In Only) — With your explicit consent, we may send promotional offers, product updates, or service announcements
Legal Compliance — Fulfilling our obligations under applicable laws and regulations

3. Marketing Communications

We only send marketing communications to users who have explicitly opted in. You may opt out at any time by:

Contacting us via email at admin@sms-service.banibatiti.com
Using the unsubscribe link in any marketing email

Opting out of marketing will not affect your ability to use our services or receive transactional communications (order confirmations, PIN deliveries, etc.).

4. Information Sharing & Disclosure

We do not sell your personal information. We may share your data only in the following circumstances:

Payment Processors — We share necessary transaction data with Paystack and other payment gateways to process your payments.
Service Providers — We may engage third-party providers for email delivery, SMS services, and hosting.
Legal Requirements — We may disclose information if required by law, court order, or governmental regulation.

5. Data Retention

Account Data: Retained for the duration of your account plus 2 years after account closure
Transaction Records: Retained for 6 years for tax and legal purposes
Marketing Preferences: Retained until you withdraw consent
Security Logs: Retained for 90 days

6. Data Security

We implement appropriate technical and organisational measures to protect your data, including:

Encryption of data in transit (TLS/SSL)
Secure password hashing (bcrypt with cost factor 12)
IP-based rate limiting and brute-force protection
Regular security audits and file integrity monitoring

7. Your GDPR Rights (EU / EEA Users)

If you are located in the European Union or European Economic Area, you have the following rights under the General Data Protection Regulation (GDPR):

Right of Access (Art. 15) — You have the right to obtain confirmation of whether we process your personal data and access to that data.
Right to Rectification (Art. 16) — You have the right to request correction of inaccurate or incomplete personal data.
Right to Erasure (Art. 17) — You have the right to request deletion of your personal data under certain conditions.
Right to Restrict Processing (Art. 18) — You have the right to restrict processing of your data while a dispute is being resolved.
Right to Data Portability (Art. 20) — You have the right to receive your personal data in a machine-readable format.
Right to Object (Art. 21) — You have the right to object to processing for direct marketing or legitimate interests.

To exercise any GDPR right, contact us at admin@sms-service.banibatiti.com.

8. Cookie Consent & Preferences

Our website uses cookies for various purposes. You have the right to choose which cookies you allow:

Essential Cookies: Required for session management, security, and fraud prevention.
Analytics Cookies: Help us understand how visitors use our website.
Marketing Cookies: Used for personalised advertising.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: admin@sms-service.banibatiti.com
Live Chat: Available on our website (bottom-right corner)